The Internet can be a double-edged sword for businesses. On one hand, it provides an easy and effective way to connect your office with partners, clients, branch offices, vendors, etc., use critical business applications, and even make local and long-distance phone calls via VoIP.
On the other hand, especially when you are employing a Cable or DSL service, the other edge of the sword is reliability (or lack thereof). There are a number of issues that come with Cable and DSL services; arguably the biggest being that they are not regulated telecom services, but rather “information services.”You can get more information on dedicated internet via https://myrepublic.net/sg/business/dedicated-internet-access/
Moreover, they are also considered “best-effort” services. This means that, in the event of a service affecting issue, your provider has promised to make its best effort with available resources to reach a resolution as soon as possible. That being said, don’t be fooled into thinking it is any sort of a guarantee for bandwidth, availability, or level of service, as it most assuredly is not.
Those of us who are familiar with technology know good and well that Murphy’s Law will undoubtedly appear just in time to make a mockery of your downloads, order entries, updates, and/or your meticulously planned service installations and upgrades. Occasionally it’ll only be for a few frustrating minutes. Other times, however, your service could be down for hours or even days – with no resolution in sight.
When such interruptions occur repair efforts are often slow-moving, causing businesses to suffer – that is unless their provider has specific contractual obligations. While it’s true that no connection provides 100% availability 24/7/365, dedicated services, such as an Internet T1 or Internet T3 line, guarantees greater reliability. This is because the majority of dedicated connections offer a Service Level Agreement.